Cancellations & Return will be considered for NO CHARGES only if the request is made before the orders have been communicated to the vendors and they have initiated the process of shipping them
Option 1: Cash-on-Delivery option
Cancellation after the communication made to the vendor for shipping process a nominal charge of Rs. 200.00 per order will be levied for Cash-on-Delivery orders. In the case of cash on delivery, the cash for the billed amount is collected after the battery or inverter is installed properly. Once installed and verified, there will not be any refund and will be governed by the warranty limits of the battery and inverter. Ensure that the warranty card is collected from the person installed the car battery.
Option 2: Payment using Credit/Debit/Net banking options
In the case of Customer opted to pay using credit card / debit card / net banking options, the customer is eligible for full refund, if he cancels the order within 24 Hrs and before the shipping is initiated. In case the Order is cancelled after 24 hours of placing the order and process of shipping is not initiated 2% of item value would be charged (only for online payments). If Order is cancelled after 24 hours of placing the order and process of shipping is initiated Rs. 200 cancellation fee + 2% of item value (only for online payments), would be charged. In case the battery or inverter is dispatched and installed there will be no refund and will abide by the warranty options of the battery inverter.
Option 3: Defective & damage Product
In case the product sent to you is found to be in damaged or defective condition, please report the same to the delivery boy who has come to your place. We shall humbly send a replacement product at no extra cost once the problem has been verified.
Customers can cancel the order by calling +91-9313678480